Accessibility

The content listed below is non-accessible for the following reasons:

• Our videos do not have an alternative format, such as a transcript or audio description. People using screen reader software may not be able to access all the visual information. This fails WCAG 2.1 success criterion 1.2.3 (Audio Description or Media Alternative (Pre-recorded)).
• We plan to provide alternative formats for all videos by August 2022. When we publish new content, we’ll make sure our multimedia content is available in another format.
• Our videos have captions, they are not always accurate, or properly punctuated, making them hard to read and understand for people with hearing impairments. This fails WCAG 2.1 success criterion 1.2.2 (Captions (Pre-recorded)).
• We plan to review captioning for all videos by August 2022. When we publish new content, we’ll make sure our videos have accurate captions.
• Our pages and forms are generally well structured, there are a small number of pages where headings are not applied properly, inputs do not have text label elements, links are not grouped, iframe elements do not have titles, and a small number of pages do not have descriptive titles. This may make the structure of some pages harder to understand for people who use screen reader software. These fail WCAG 2.1 success criterion 1.3.1 (Info and Relationships) and 2.4.2 (Page Titled).
• We plan to improve the structural components of the website by August 2022. When we publish new content, we’ll make sure structural elements meets accessibility standards.
• On the first page of the donor application form, the pre-screener questions are radio buttons, and If No is accidentally selected, keyboard-only users are informed that they are not eligible without getting the chance to change their answer. This fails WCAG 2.1 success criterion 3.2.2 (On Input). Users can start over by refreshing the page.
• We plan to improve keyboard operability by August 2022. When we publish new content we’ll make sure our use of images meets accessibility standards.
• Some text elements are hidden until a button is clicked to reveal the content. For screen reader software users, that content is read out, whether shown on the screen or not. Conversely, some elements are identified as having hidden content when they do not. This fails WCAG 2.1 success criterion 1.3.2 (Meaningful Sequence) and 4.1.2 (Name, role, value).
• We plan to improve the functionality of these components by August 2022.
• On a small number of pages, the current location in the secondary navigation is only distinguished from the surrounding text by colour, which may make it hard for some people to distinguish from plain text. This fails WCAG 2.1 success criterion 1.4.1 (Use of colour).
• We plan to make sure that no information is conveyed by colour alone by August 2022.
• When a new page loads in the donor application form pages, keyboard focus may not be at the top of the page. This fails WCAG 2.1 success criterion2.4.3 (Focus Order).
• We plan to make sure that when a new page loads, focus is always at the top of the page by August 2022.
• A limited number of controls do not receive keyboard focus. On the Donor application form pages, progress bar elements receive keyboard focus when they should not. These fails WCAG 2.1 success criterion2.1.1 (Keyboard Navigation).
• We plan to make sure that all appropriate controls are keyboard operable by August 2022.
• On pages with forms, if an error is made, these errors are not automatically conveyed to screen reader software users in forms mode. By entering reading mode, however, error messages are discoverable. These fails WCAG 2.1 success criterion 1.3.1 (Info and Relationships).
• We plan to make sure that all error messages are automatically conveyed to screen reader software users by August 2022.
• On the donor application form – step 4, there is a link with the text, “here” that does not have sufficient context to be meaningful. This fails WCAG 2.1 success criterion 2.4.4 (Link purpose).
• We plan to make sure that all links are meaningful by August 2022.
• Contrast is generally excellent. There are, however, a small number of components that do not provide sufficient contrast. This fails WCAG 2.1 success criterion 1.4.3 (Colour contrast).
• We plan to make sure that all components have sufficient colour contrast by August 2022.
• In a form. the purpose of each input field that collects information about the user should be understood by assistive technologies. Some input elements are missing the necessary attributes for this to happen. This fails WCAG 2.1 success criterion 1.3.5 (Identify Input Purpose).
• We plan to make sure that all relevant input elements have the appropriate values by August 2022.
• When using the TAB key to navigate through the website, it must be possible to see keyboard focus on every element. This is not the case with a limited number of components. This fails WCAG 2.1 success criterion 2.4.7 (Focus Visible).
• We plan to make sure that keyboard focus is visible on all buttons and links by August 2022.

PDF documents have not yet been formally assessed for accessibility. If you need a document in a different format before they are reviewed, then please contact us to request one.